Privacy Policy

1. Overview

This Privacy Policy explains how Spaiwave SketchLab (“we”, “us”) collects, uses, and safeguards information when you use our website and services. We design for clarity and minimum data collection necessary to run e-learning features.

2. Data We Collect

• Account details you provide (name, email) for sign-in and support.
• Course activity (progress markers, preferences) to tailor your experience.
• Transactional data when purchasing courses (handled via secure payment providers).
• Technical data such as IP address and device info for security and analytics.

3. How We Use Data

• To provide and improve courses, features, and support.
• To personalize dashboards and suggest relevant modules.
• To process transactions and prevent fraud.
• To comply with legal obligations.

4. Cookies and Similar Technologies

We use strictly necessary cookies for authentication and preferences (like theme). Optional analytics cookies, if enabled, are anonymized and respect your consent. You can withdraw consent anytime via your browser or by contacting us.

5. Sharing and Disclosure

We do not sell your personal information. We share data with trusted processors only when necessary to deliver the service (e.g., payment providers). All processors are bound by confidentiality and security obligations.

6. Data Retention

We retain data for as long as your account is active or as needed to provide services. We may retain minimal records to meet regulatory requirements and resolve disputes.

7. Your Rights

• Access, correct, or delete your personal information.
• Object to or restrict certain processing.
• Portability of data where applicable.
• File a complaint with your local supervisory authority.

8. Security

We implement administrative and technical safeguards appropriate to the sensitivity of data, including encryption in transit, access controls, and secure development practices.

9. Contact

Questions about this policy or your data rights? Reach us at [email protected] or call +1 (415) 915-9028.